Delivery & Returns
|Hem length||With Trailing|
You May Want to Know
- Q: I have order the dress 15 days ago, and now i will go abroad, could you please send the dress to libya? My aunt will sign it for me. A:
- Q: How much shipping cost i should pay, i am live in UK, do you offer free shipping? A:
- Q: I have received my dress 3 days ago. The size is don’t fit, i think you have made a wrong size. When i contacted with customer service, they asked for some pictures with tape measure, i don’t know why i should do that, and what should i do? A:
- Q: I am a little worried about order online, as you know i don’t have any chance to try it on. If i receive a wrong size, that will be terrible. A:
- Q: Is that your size UK standard size? Why i can not find a suitable one? I am usually UK12, which size i can choose? A:
Thanks for your interests in our dresses.
If the dress already shipped out, you must contact the Express Company directly to change the address, but fortunately, we just check your order, your dress didn’t ship it out yet, so you can change the shipping address now, but we normally send dress to the destination UK, if you want ship the dress to other country the postage will changed in some degree, you need pay extra fee for it. Please note.
Generally, the postage is 20 pounds to UK (not including the rush order), which charged by the express not by us. But if the total price exceeds to 180 pounds, you will get free shipping. Of course, you can also find some free shipping items on our special offer.
Hi, we ask for the pictures with tape measure just want to make sure the exactly size you received, and we will compare it with your order and then we will know that if we make a wrong dress or not. Please send the pictures with the measure guide our customer service sent to you, that is most accurate measurement.
We will make the dress as same as the size you has chosen or provided. All dresses are hand made. So within 2 inches difference is normal. But if we really make the wrong size, please contact us and send some clearly pictures to us. But we hope before you order the dress, please refer to our measure guide firstly to ensure your measure method is correct.
Our size chart is not UK standard size but our own standard size chart. Before you order the dress, please refer to our size chart firstly, and compare each size carefully with your own size, and find a suitable one. The standard size is not fit everyone, so if you can not find a correct size, i suggest that you’d better choose custom made. That will fit you perfect.
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How to Measure
|Size||Bust||Waist||Hips||Hollow to Floor|
|2||32 ½||83||25 ½||65||35 ¾||91||58||147|
|4||33 ½||85||26 ½||68||36 ¾||92||58||147|
|6||34 ½||88||27 ½||70||37 ¾||96||59||150|
|8||35 ½||90||28 ½||72||38 ¾||98||59||150|
|10||36 ½||93||29 ½||75||39 ¾||101||60||152|
|14||39 ½||100||32 ½||83||42 ¾||109||61||155|
Plus Size Chart
|Plus Size||Bust||Waist||Hips||Hollow to Floor|
|16W||43||109||36 ¼||92||45 ½||116||61||155|
|18W||45||114||38 ½||98||47 ½||121||61||155|
|20W||47||119||40 ¾||104||49 ½||126||61||155|
|24W||51||130||45 ¼||115||53 ½||136||61||155|
|26W||53||135||47 ½||121||55 ½||141||61||155|
Dresses are 100% handcrafted
Lining and boning
Our service after ordering
Serving We have a strong customer service team serving
Shipping We ship to over 200 countries worldwide through
Packaging A lining bag, sturdy cardboard box and measuring tape
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